FAQ
Straight answers before you send the form.
If your question is about a specific town, the town page is the better place. These are the ones that come up everywhere.
Where is WDGLOW based, and where do you actually work?
We are based in Westerly, Rhode Island. The home routes are Westerly, Watch Hill, Misquamicut, Weekapaug, Pawcatuck, Stonington, and Mystic. We schedule the rest of Rhode Island regularly, and Connecticut from the shoreline and New London County out to the rest of the state on planned days. If a town is a trip rather than a local route, the quote says so.
When should I book Christmas light installation?
For a Thanksgiving turn-on, write in October or the first week of November. As of mid-November, some pre-Thanksgiving dates are already gone and early December is the realistic window for new requests. Next season's best dates go to people who reserve in the summer or early fall.
Do you take the lights down?
Yes. Takedown is booked when the install is booked, usually in January. Clips and stakes come off with the wire. Storage is available when you want it and when it is written on the job.
Will you nail into my roof?
No. We clip to the surface that can hold a clip. If a material should not be clipped, we light a different line and tell you why.
Warm white or multicolor?
Warm white is the right call on most shingle, clapboard, stone, and brick houses in Rhode Island and along the Connecticut shore. Color belongs where you want energy: a cottage, a child's house, a storefront, a display. We decide it with you before anything is ordered.
How do quotes work?
Tell us the town, the property type, and what you want lit. Photos are enough for many homes. Steep or tall roofs get a site visit. You receive a written quote. Nothing is scheduled until you accept it.
How much does Christmas light installation cost?
It depends on linear feet, roof height and pitch, trees, access, and whether the property is a home or a commercial site. We do not publish a flat package price because a ranch in Westerly and a three-story in Newport are not the same job. The quote is a number for your property, not a teaser.
Do you work on historic houses and HOA properties?
Yes. If the house is in a local historic district or an association with attachment and color rules, tell us on the request. We plan the install around those rules and can send a certificate of insurance when the property needs one.
What happens if a section goes out in December?
Contact us. Maintenance visits are part of the season on jobs that include them, and available as a scheduled repair on the others. We fix lighting we installed. We do not troubleshoot a mix of old box-store sets.
Can you light a business and a house in the same week?
Yes. Commercial work is often early morning or after close. Residential work fills the middle of the day. The calendar is built that way on purpose.
Do you serve all of Connecticut?
The core Connecticut territory is the shoreline and New London County, starting across the river in Pawcatuck. The rest of the state is served on scheduled days, and travel is included in the written quote. We would rather tell you the drive is real than pretend Hartford or Stamford is a same-morning local stop.
Are you the right company for a single bush and a wreath?
If that is truly the whole job, you may not need a crew. If the wreath is part of a roofline, a wrapped tree, and a porch, send it. We would rather be honest about a very small request than pad it.