Service
If a run goes dark, we come back.
Wind, a tripped breaker, a socket full of salt spray. Something will fail on somebody's house every December. The question is how fast it gets fixed.
Maintenance is for lighting WDGLOW installed. If a section goes out, you call or write, and we schedule a service visit. On commercial jobs and homes with a maintenance note on the original quote, those visits are part of the season. On others, we quote the visit plainly.
We do not troubleshoot a decade of mixed big-box strands we did not hang. If you want us to replace an old install with a clean one, that is a new installation, and we will say so.
Coastal properties are the ones that need this most. A connection that was fine on a calm Tuesday can open up in a wet nor'easter. We build for that, and we still leave room in the calendar to come back.
What is included
- Outage visits on WDGLOW installations
- Timer and connection checks
- Replacement of failed lamps on our runs
- Priority for jobs that included seasonal maintenance
- A note on the job so the next visit knows what changed
A good fit when
- Shoreline homes in Westerly, Charlestown, Narragansett, and Stonington
- Storefronts where a dark facade costs you the week
- Anyone hosting between Thanksgiving and New Year's
Questions
What if the lights go out the week of Christmas?
Call. December service days are busy, and we triage public-facing commercial outages and total house outages first. Partial outages still get a date; we will tell you which day.
Do you repair lights another company installed?
Only if we are replacing the run. Mixed old sets are not worth a service call, for you or for us.
Residential installation
Design, install, and removal for single-family homes, cottages, and estates.
Commercial and HOA lighting
Holiday lighting for businesses, HOAs, and properties that need a certificate and a schedule.
Roofline and architectural lighting
Clean C9-style LED lines on the roof edges that define the house.